Privacy Policy

We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the services and features we provide to our customers, Cruz Del Sur Music will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.

ONLINE PRIVACY—THE INFORMATION WE GATHER

ONLINE ORDER INFORMATION

If you choose to purchase products from our websites, we require the following information in order to fulfill your order:

Name
Contact phone number(s)
Address
E-mail address

We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number, which is handled by Paypal and does not get stored in our servers. Your address and phone numbers are needed to send your order out, and contact you promptly in case of urgent communications regarding your order.

REGISTERED SHOPPER INFORMATION

Shopper registration is suggested in order to shop online with us. Registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions. Please note that IT IS POSSIBLE TO ORDER EVEN IF YOU ARE NOT REGISTERED, but we encourage you to do so to be able to assist you more promptly.

In order to register on Cruz Del Sur Music store, you must provide:

    * First and last name — We require this information in order to differentiate your registration profile from others.
      We also use it to automatically populate checkout forms to save you time and effort while shopping.
    * Mailing address — We store your mailing address for you so that we can automatically populate shipping information forms during the checkout process. We also add your address to our overall customer information  database, which helps us offer products and services specifically designed for you and customers like you.
    * E-mail address — This allows us to send you an e-mail confirming your registration on our site. It also allows us to send you a new account password by e-mail should you forget yours.
    * Daytime phone number — We require a phone number in case there is a problem with your order. We will not telemarket to you, nor will we provide your telephone number to any other entity for telemarketing purposes.
    * User Name and Password — We require a unique User ID and password combination for every registered shopper account. This information allows you secure access to your user profile and preferences. If you forget your password, we can send a new one to the e-mail address supplied in your profile, at your request.

A Note on Updating Registered Shopper Information: If you ever need to view, change, update or delete any of your registration information, simply click on the "Your Account" link at the bottom of your screen and log in to your account. Your information will then be available for editing.

ONLINE SECURITY STATEMENT

We understand that many consumers are concerned about Internet security. Cruz Del Sur Music employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. We want you to be able to shop with us with complete confidence.


THE TRANSMISSION OF SENSITIVE DATA

To provide secure transmission, Crruz Del Sur employs third-party (Paypal) Secure Sockets Layer technology (SSL) on those pages that involve sensitive information such as credit card numbers. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet.

WHAT HAPPENS TO MY INFORMATION AFTER CRUZ DEL SUR MUSIC RECEIVES IT?

SSL protects information en route to us. All data collected is stored on site and is protected by multiple levels of data and structural security. This information is only accessible to Cruz Del Sur Music and will not be released to any other party organization for commercial or any other purposes. You will only be notified about Cruz Del Sur Music Store products and updates, and you will be able to interrupt your subscription at any time if you will by sending us an email trough the contact page form.